NEBNext Multiplex Oligos – Unique Dual Index Product Change Announcement

See below for guidance specific to liquid-handling automation users.


Starting on 06/01/2026 and phasing in on a rolling basis, NEBNext Unique Dual Index Oligos provided in a 96-well plated format will be supplied in Eppendorf twin.tec® PCR Plates (Eppendorf #951020401) and sealed with Agilent Pierceable Aluminum Seals (Agilent #06644-001). This change is being made to harmonize formats across NEBNext Multiplex Oligos products and improve overall product quality.

When one of the impacted products is updated, you’ll find a notification at the top of its product page.

Please contact NEB Technical Support (info@neb.com) with any questions related to the updated format.


Impacted Product Numbers
E6440S/L E3392S E7395S/L
E6442S/L E3400S E7874S/L
E6444S/L E3402S E7876S/L
E6446S/L E3404S E7878S/L
E6448S/L E3406S E7416S/L*
E3390S E3408S -
*Product will only be updated to Eppendorf twin.tec PCR Plate (#951020401) and will retain Azenta pierceable Heat Seal (4ti-0536).

 

Next generation sequencing – NGS – automation instrument icon  Details for users of liquid-handling automation platforms:

If you have been automating NEBNext library prep workflows using NEBNext Multiple Oligos in the 96-well plated format with pierceable foil seals, you may want to compare the detailed specs of the plates and seals that were used prior to this product change with the specs of the plates and seals that will be in use following the product change.

 

Updated Plates & Seals:


Plates & Seals Being Replaced:


  Eppendorf twin.tec (#951020401) Azenta Framestar (4ti-0960)
Total Plate Height (mm) 15.9 16.1
Well Depth from Top of Plate (mm) 14.6 15.1
Distance of well bottom from deck (mm) 1.3 1
*For more detailed dimensions please refer to the manufacturer's technical drawings.

For additional support, please contact NEBNext Technical Support at info@neb.com. We want to ensure that this change is as imperceptible to you as possible, while maintaining full transparency about the process. Please don’t hesitate to reach out with questions or concerns.



Q: What differences can I expect in moving to the Eppendorf twin.tec® PCR Plates for plated NEBNext Multiplex Oligos?

A: While the Eppendorf twin.tec® PCR Plates conform to the standard, 96-well SBS Plate format, there are some differences in the well depth and clearance height that could impact liquid handling automation. For specific guidance, please contact technical support by emailing info@neb.com. If you purchase the product outside of the United States, please contact your local Subsidiary or Distributor’s office.

The below links will enable direct comparison between the plates:

New Plate:

Plate Being Replaced:



Q: What differences can I expect in moving to the Agilent pierceable foil seals for plated NEBNext Multiplex Oligos?

A: We do not anticipate any performance differences in moving to the Agilent Pierceable Aluminum seals. Please contact NEBNext Technical Support at info@neb.com for any inquiries or concerns related to this change.

The below links provide additional details of the seals:

New Seal:

Seal Being Replaced:


Note: The above referenced changes do not apply to NEBNext Multiplex Oligos (96 Index Primers) (NEB #E6609).